![]() To correct this, we can simply instruct Windows to wait a little more patiently in the future. On some systems, the graphics card does not respond to Windows within the allotted amount of time when it processes complex tasks, so Windows assumes that the task is problematic and closes it. Why does my software exit during long operations? No clue on where to start? Just e-mail with your computer’s model number, and ask for help with your video drivers. Updating your video drivers is free, and doing so almost always corrects any visual issues you are experiencing. Why am I seeing “glitchy” graphics or blank boxes?Īny visual glitches that you see are likely caused by wrong or outdated video (GPU) drivers. Alternately, download the Realtime Landscaping Architect Free Trial to ensure compatibility on your computer. Please check the System Requirements at the top of this FAQ. If the trial runs smoothly, then the full version will as well. If you would like to ensure smooth operation before purchasing, simply download the trial version of the product you are interested in. If your computer is five years old or newer, then chances are high that it will run Realtime Landscaping software just fine. Is my computer compatible with Idea Spectrum software? Virtual Machines (VMs), Parallels, or other emulators are not supported and could result in crashes or other unexpected behavior. Our software is designed for Windows 64-bit 10 or 11. We do not currently have a Macintosh version available. We are sad to see them go, but continuing to support older operating systems would use time and resources that are better invested in improving the software.ĭoes Idea Spectrum software run on a Macintosh? Will Realtime Landscaping software run on Windows XP, Vista, 7, or 8?Įarlier versions of Windows are no longer supported due to being discontinued by Microsoft. Please note that Windows 10 Mobile can not run full Windows applications like Realtime Landscaping. Our software runs on Windows 64-bit versions 10 and 11. What versions of Windows will run Realtime Landscaping software? Attempting to use a code for a different product will also cause the Activate button to remain unlit. We recommend copying and pasting your activation code to avoid any mistakes. This simply means that the code hasn’t been entered correctly please double check the code. When I enter my activation code, why doesn’t the Activate button highlight? Please note that our business hours are weekdays from 9am-4pm Pacific Time. ![]() Include your name, address, product, and approximate date of your order. Try adjusting your Windows clock, and ensure that the date and year are correct. If this does not resolve the problem, you can email to request a new activation code. This is usually due to an outdated computer clock. Why does my software say “activation code expired”? This means that you will not need enter it again until you decide to either move the software to a different computer or reinstall the software on your current computer. You only need to enter your code once per install. How many times do I have to enter my activation code? ![]() Additionally, the software that arrives in the mail will also contain your activation code. You will see your code immediately after purchasing your software, and you will also receive an e-mail containing your code and purchase receipt. When upgrading, you will receive a download link immediately after your purchase.Īn activation code is simply a code that is needed to activate your software.
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